Fortnite players experienced an unexpected setback on April 16, 2025, when a bug in the highly anticipated Xerick Starter Pack disrupted the usual excitement surrounding new in-game content. Instead of receiving the full package—which was supposed to include the exclusive Xerick Outfit and a themed Decor Bundle—players who purchased the pack were surprised to find only a single V-Buck credited to their accounts.
Reports of the issue spread rapidly across social media and gaming forums. Within hours, “Xerick Starter Pack” was trending as frustrated players shared screenshots and voiced their concerns. The glitch not only left buyers empty-handed but also sparked confusion, as many wondered whether the problem was isolated or widespread.
Fortnite’s official support channel, Fortnite Status, responded quickly to the mounting complaints. In a public statement, the team acknowledged the bug and assured the community that they were actively working to resolve it. “The Xerick Starter Pack isn’t granting the associated Outfit and Decor Bundle due to a bug. We’re working to fix this now and will let you know once it is corrected,” read the initial update from Fortnite Status.
By early morning, the development team announced that the issue had been fixed. Players who had purchased the Xerick Starter Pack began to receive the missing items as promised. Fortnite Status confirmed the resolution and, in a follow-up communication, committed to compensating all affected players for the inconvenience. Details of the compensation package are expected to be shared soon, but the gesture was widely welcomed by the community.
The incident highlights both the complexities of live-service game management and the responsiveness of Fortnite’s support infrastructure. While technical glitches can disrupt even the most carefully planned content releases, Epic Games’ swift acknowledgment and transparent communication helped to restore player trust. As the game continues to evolve, the handling of the Xerick Starter Pack bug serves as a reminder of the importance of community engagement and prompt customer support in the world of online gaming.