"Something Went Wrong, Please Refresh": Widespread Error Disrupts Online Services
June 25, 2025 β Users across multiple online platforms are reporting persistent errors displaying the message "Something went wrong, please refresh to reconnect or try again," causing frustration and service interruptions.
The issue has affected a range of services, from accessing personal accounts and editing websites to using popular news and financial platforms. On Microsoft services, users attempting to change privacy settings or security features have been repeatedly redirected to error pages, blocking access to critical account management tools. Similarly, website administrators on platforms like Squarespace have found themselves unable to update site content, with the error message appearing every time they attempt to edit sections.
Financial technology users have also encountered the problem. For example, individuals trying to withdraw cryptocurrency assets from certain wallets have been met with the same error, often accompanied by prompts to reconnect their devices, despite multiple troubleshooting attempts.
The problem is not limited to a single browser or device. Reports indicate that the error can occur due to several factors, including browser cache issues, disabled cookies, or aggressive ad and tracker blocking settings. In some cases, disabling custom scripts or adjusting privacy settings has temporarily resolved the issue, but many users continue to experience disruptions.
Technical support forums recommend several steps for affected users:
- Clear browser cache and cookies
- Enable third-party cookies and cache in browser settings
- Temporarily disable ad blockers or privacy shields
- Try accessing services from a different browser or device
Service providers have acknowledged the issue but have yet to provide a universal fix. Users are advised to follow recommended troubleshooting steps and monitor official support channels for updates. The ongoing disruptions highlight the growing complexity of web services and the importance of robust error handling and user support.